Administrative Law
Chapter 7 -
Part 2
Key Terms
Advisory opinion issuance of an agency’s interpretation of a
regulation or policy
Arbitration presentation of a dispute to a third party for
decision-making
Claim assertion or demand of a right
Hearing process where a hearing officer makes a decision after determining facts
License permission to practice an activity or engage
in an occupation
Mediation process where an impartial third person reconciles disputants to reach agreement
Settlement a compromise, or agreement, between disputants

Statements
Chapter Seven/Section A. An agency’s role in informal proceedings is:
non-adversarial (P. 222)
Section B.1. Regulates t.v. broadcasting: Federal Communications Commission/
Mass. Media Bureau (P. 223-224)
Section C.1. Right to make a claim. Fourth Amendment (P. 228)
Section D. Disputes settled by conciliation: mediation (P. 236)
Mediation decisions by Federal Mediation and Conciliation Services (FMCS)
are not: binding or mandatory (P. 236)
Section E. 2. Settlements save monetary costs. (P.238)
Section F. When there is a change in a rule, an agency explains the change in an
advisory opinion. (P. 239)
No Hints:
License application: an informal agency procedure
Dispute agreements are also called: settlements
Web Resources
www.fcc.gov Federal Communications Commission
www.osha.gov Occupational Safety and Health Administration
www.dol.gov Department of Labor